Job Description and Requirements
Lead and develop your team to achieve company goals.
Act as a coach and mentor to assist in the career development of branch staff.
Work as a team player within the branch as well as with other branches to optimize productivity.
Review store performance in order to assess sales targets, Labour costs and return on sales.
Review and use the monthly profit and loss statements to achieve revenue and cost budgeting.
Develop marketing and sales plans with detailed targets and then work with staff to achieve those targets.
Support business development initiatives by following up on leads generated by branch staff and completing both cold calls and maintenance sales calls.
Responsible for gaining new business for the branch and training staff on business to business sales.
Examine reports (e.g., sales and daily reports) to determine the operational activities of the branch.
Ensure that all employees adhere to company policies and procedures.
Investigate and resolve any customer service issues to ensure customers expectations are exceeded every time. What’s in it for you?
Competitive bonus program
Comprehensive benefits package
Career advancement opportunities
Qualification: Masters Degree
Experience: 10 years
Required Skills: Qualifications
Minimum of ten years experience in a retail management role, multi location is a strong asset
Excellent leadership skills with proven coaching and mentoring capabilities
Previous experience in business to business sales and account management
Excellent oral and written communication skills
Able to multitask in a fast paced environment
Driver’s license and a clean driving record
Computer Literacy, knowledge of Microsoft Office (Word and Excel).