Job Description and Requirements
Job Summary:
Lead and develop your team to achieve company goals.
Act as a coach and mentor to assist in the career development of branch staff.
Work as a team player within the branch as well as with other branches to optimize productivity.
Review store performance in order to assess sales targets and return on sales.
Review and use the monthly profit and loss statements to achieve revenue and cost budgeting.
Develop marketing and sales plans with detailed targets and then work with staff to achieve those targets.
Support business development initiatives by following up on leads generated by branch staff and completing both cold calls and maintenance sales calls.
Responsible for gaining new business for the branch and training staff on business to business sales.
Examine reports (e.g., sales and daily reports) to determine the operational activities of the branch.
Ensure that all employees adhere to company policies and procedures.
Investigate and resolve any customer service issues to ensure customers expectations are exceeded every time.
Qualification: Masters Degree
Experience: 8 years
Required Skills:
Minimum of 7 to 8 year’s experience in a retail management role, multi-location is a strong asset.
Excellent leadership skills with proven coaching and mentoring capabilities.
Previous experience in business to business sales and account management.
Excellent oral and written communication skills.
Able to multitask in a fast paced environment.
Driver’s license is a must.
Computer Literacy, knowledge of Microsoft Office (Word and Excel).
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