Job Description and Requirements
RESPONSIBILITIES:
Support (Identity, troubleshoot and resolve incidents) all Microsoft Windows Server operating systems:
Support (Identify, troubleshoot and resolve incidents) Microsoft services
Support (Identity, troubleshoot and resolve incidents) related to Server hardware, ILO, Firmware and monitoring integration (WBEM / SNMP).
Provide support and work with 3rd party vendors, subcontractors, and support teams in order to achieve SLAs.
Active Directory, GPO, Windows domain and Domain Controllers management
QUALIFICATIONS:
Bachelor’s Degree in Computer Science, Information Systems, or equivalent.
MCSE Messaging
Additional Microsoft Certifications a bonus
ITIL Foundation Certificate v3 a bonus
EXPERIENCE REQUIREMENTS – INTERMEDIATE LEVEL
5+ years of overall experience with Microsoft Windows Server support within server environments exceeding 100 servers.
Very good troubleshooting skills
Be able to successfully demonstrate proficiency in at least 80% of Technical knowledge requirements and be able to perform at least 80% of Key responsibilities.
Ability to increase proficiency to 90% within 12 months with some guidance from senior team members.
https://www.akhtaboot.com/en/uae/jobs/dubai/134285-Wintel-Support-Engineer—-Intermediate-at-NSI—-Bluefin-Talent
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