الوصف الوظيفي
CUSTOMER SERVICE
The main responsibilities of the position include:
Developing and maintaining excellent relationships with prospective and existing clients
Responsible for activating new client leads and following up with potential clients
Handling client inquiries and ensuring that high level service is provided
Performing personal clientele analysis and taking actions as required
Staying abreast of the latest developments, products and marketing promotions that Trading Point launches and the relevant terms and conditions; and communicating them to the clients
Ensuring compliance with the company’s legal guidelines and compliance procedures
Providing suggestions on system enhancements
Always Acting in the best interest of the company, and cooperating with the rest of the Client Relations team in order to perform business development
Contributing to the team effort by achieving targeted results
Cooperating effectively with other departments as necessary
المهارات
Main requirements:
Degree in a business-related field will be a plus
Client handling experience in the financial services sector is a definite plus
Sales oriented
Fluent in English
Excellent oral and written skills in English
Reliable, with integrity of character
Outstanding communication and interpersonal skills
Dynamic, innovative and target oriented
Strong computer literacy
Valid work permit required
تفاصيل الوظيفة
منطقة الوظيفة دبي, الإمارات العربية المتحدة
قطاع الشركة وكالات التوظيف
طبيعة عمل الشركة صاحب عمل (القطاع الخاص)
الدور الوظيفي خدمة العملاء ومركز الإتصال
نوع التوظيف غير محدد
الراتب الشهري غير محدد
عدد الوظائف الشاغرة غير محدد
المرشح المفضل
المستوى المهني مبتدئ الخبرة
الشهادة بكالوريوس/ دبلوم عالي
https://www.bayt.com/ar/uae/jobs/customer-service-4312828/