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الوصف الوظيفي Core Responsibilities: · Describes product features and benefits; demonstrates the use and handling of the product · Educates clients on brands quality standards and specifications · Advises customers on product ranges best suited to their needs; Answers customers’ queries to help them make a decision on the purchase · Provides information to customers on warranties, features, specifications, maintenance and care of products. · Ensures customers’ needs are met, complaints are resolved (or escalated) and customer service provided is of exceptional standard · Maintains awareness of new product launches, promotional events and sales · Achieves sales targets by using sales techniques, up-selling and cross selling · Ensures promotions and pricing are accurate and in line with company standards and policies · Computes sale prices and discounts as applicable; Maintains sales records · Receives and processes cash, changes and credit payments and generates invoices and receipts · Operates as a cashier and be consistently accurate in money handling (in case applicable) · Follows the store’s after sales processes and ensures full adherence to repair/return policies and procedures · Adheres to loss prevention, inventory controls and standard operating procedures of the company Provides assistance in store merchandising in product placement and arrangement Self-Management: · Defines performance goals at the start of the year in discussion with the reporting manager and ensures that the goals are achieved during the course of the year · Takes ownership of his/her own learning agenda by identifying development needs in consultation with the manager and agreeing on the individual development plan which goes beyond just training and development · Keeps abreast of professional developments, new techniques and current issues through continued education and professional growth المهارات تفاصيل الوظيفة https://www.bayt.com/ar/uae/jobs/sales-assistant-4394498/ |
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