Customer Service & Delivery Assistant
Job functions:
• Open and maintain customer accounts by recording account information
• Contribute to team effort by accomplishing related results as needed
• Identify and assess customers’ needs to achieve satisfaction
• Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
• Follow communication procedures, guidelines, and policies
• Coordinate with the service delivery team, managing conflict, and ensuring the team’s processes and tasks are carried out efficiently.
Job requirements:
• Arabic Speaker
• Available in Dubai
• Junior Level (minimum 3 years of experience)
• Proven customer support experience
• Track record
• Strong phone contact handling skills and active listening
• Customer orientation and ability to adapt/respond to different types of characters
• Excellent communication and presentation skills
• Good computer skills
• Ability to multi-task, prioritize and manage time effectively
• High school diploma or equivalent; college degree preferred
APPLY HERE
https://gulfcareerhunt.com/customer-service-delivery-assistant-dubai-uae/
سجل سيرتك الذاتية الآن مجانا لتتقدم لآلاف الوظائف، وتتواصل مع الآف الشركات (+40 ألف شركة)، فقط أكمل نموذج التسجيل
عفوا، تم إخفاء عرض الايميل لهذه الوظيفة حيث أنه قد مر أكثر من 30 يوما منذ نشر هذا الاعلان وقد تم ارشفته، يمكنك العودة الى الصفحة الرئيسية بالضغط على الرابط بالاعلى لمشاهدة احدث الوظائف المنشورة يوميا.