|
||||||||||||||||||
الوصف الوظيفي The role will be based at the Aftersales Centre of Excellence division (ASU) in the Al-Futtaim Automotive. The division is responsible to support and manage the aftersales business across all brands in the UAE and International. Some Key Responsibilities. • Develop Project Plan with respective Project teams incorporating scope, Milestones, Stakeholders, Financials and Task & risk register. Each project stream will have work stream lead as key point of contact for the PM. • Provide Project management coaching and support to Project team members to ensure all projects documented in standard format. • Prepare weekly and monthly management reports which reflects – overall summary of all projects, activities completed last week, activities planned for next week, milestones status, financials and escalation topics. • Monthly MD report of all implemented projects. - Track financial status (budget vs. actual). - Operational status - Highlight deviation & future recommendations • Project Lead Role – Take lead role to implement the project (if applicable). • SOP data governance for the Aftersales process – customer facing and internal. (This responsibility to manage through direct report). • Performance management through dispersion management tools. المهارات Minimum Experience: Minimum of 5 to 7 years in Operation or Project Management. (Preferably in Automotive). PMP certification would be added advantage Job-Specific Skills: o Strong working knowledge of MS Office, VISIO. o Ability to Lead project o Ability to Manage big teams (People Management) o Ability to Manage Stakeholders o Ability to Transfer knowledge o Ability to think ‘Out of Box’ o Ability to handle Crisis. o Ability to train and coach, build relationships and utilize skills appropriately o Ability to maintain fair, consistent set of standards o Ability adjust priorities and structure time wisely in a fast paced environment o Ability to handle the pressure. Behavioural Competencies: o Excellent written and verbal communication skills o Time bound commitment. o Kaizen cultured o Customer focused o Team work o Analytical o System and process oriented تفاصيل الوظيفة https://www.bayt.com/ar/uae/jobs/aftersales-program-manager-al-futtaim-automotive-dubai-4441658/ |
||||||||||||||||||