HR Analyst - Workforce Mgmt (UAE National) | Group HR | Dubai, UAE
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الوصف الوظيفي Key Responsibilities: • Resolve support tickets/cases raised in their assigned domain to the target SLA standards related to: o Payroll Inputs (Claims/Reimbursements, Over Time, Incentives etc.) • Employee Correspondence • Org Structures and Position Management • Time Management • Adherence to Manpower Budgets • Medical Insurance • Master data preventive checks and validations: Ensure that employee master data quality & accuracy to be met at all times through ‘Right First Time’ approach, especially data changes/ updates which have direct impact on payroll. • Continuous Improvement: recommend solutions to enhance process efficiency and contribute to improvements in HR Service delivery • Working in a highly data sensitive environment, HR Analyst is responsible to Protect Data Privacy at all time and adhere to confidentiality requirements to promote zero breach of office security policy. • Jointly cultivate and contribute to a learning and knowledge sharing culture within the team • Support cyclical Events and Special Projects as assigned • Ensure compliance to department SOPs and organizational policies • Keeping department operating procedures for processes handled current and updated • Assist in the creation and publishing of Key department operational metrics such as SLAs, FCRs and Volumes المهارات • Minimum educational attainment of a Bachelor’s degree or equivalent (preferably in HR/Business Management or Technology) • 3-5 years’ work experience in a fast-paced, HR service delivery/operations environment with HR Shared Services experience in a large organization preferred. • 3-5 HR Generalist experience • Exposure to Large Scale HR ERP solutions (SAP and SuccessFactors experience preferred) • Advanced user of office productivity tools & techniques (eg. MS Word, Excel, Power Point, Outlook, Visio etc.) • Multi-tasking experience in a fast-paced environment, completing large scale/ bulk data entry demands with speed and accuracy in a detailed work environment. • Understanding of HR business processes and best practices • LEAN process methodology exposure • Arabic Language (fluent in reading, writing and speaking) an asset • Sound understanding of reporting/dashboard concepts • Knowledge/awareness of HR Labor law in the GCC • Key Competencies – HR Operational Excellence, Schedule Adherence, Analytics, Innovation and Process Improvement, Customer Focus, Effective Communication, Team Work and Resilience تفاصيل الوظيفة https://www.bayt.com/ar/uae/jobs/hr-analyst-workforce-mgmt-uae-national-group-hr-dubai-uae-4470756/ |
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