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الوصف الوظيفي المهارات · Solves technical or operational problems as reported by the users. · Ensures that equipment is in proper working order and application performance is optimized · Ensures that all 24-hour systems (i.e. front office, point of sale, guest internet, telephony system network components) are monitored and that technical service is available any time. · Ensures that IT contingency systems for all key business areas are in proper working order and that staff are trained in the switching to, and use of, these contingency systems. · Follows MVHA policies as they relate to the security and operation of the computer systems. · Updates all computer systems with the latest security patches to minimize internal and external access security risks. · Trains and maintains back-ups (with concurrence of the department head) for each server-based application and ensures that backups are performed and checked on a regular basis. · In cooperation with all other department heads; design and implement new computer based procedures that will improve profitability, operations and work efficiencies. · Coordinate the installation of all new applications or upgrades of existing applications Coordinates and reviews all new software development specific to the hotel, in accordance to MVHA policies and standards. · Provide advice to better expedite access and to improve the use of information in the Hotel. · Takes direction from the Corporate IT department as it relates to the technical operation of computer technology hardware and software. · Communicates status, risks and opportunities as it relates to IT to Corporate, Area IT, General Manager and Hotel Management. · Responsible for communication with computer vendors and Corporate IT Department. · Responsible for timely preparation and submission of all IT budgets · Responsible for the management and control of all IT budgets according to an agreed plan and budget. · Ensure a business continuity plan is established and tested together with the department heads for all part of the business supported by IT. · Maximize employee productivity and morale within the department and consistently maintain discipline within hotel guidelines and local regulations. · Schedule employees in line with varying business levels in order to maximize productivity and minimize payroll costs. · Select and recruit suitable employees for the department using prescribed set of policies and procedures. · Identifies employees with potential for promotion and/or transfer and makes appropriate development plans for him/her together Director of Human Resources Work within all pre-set budgetary limits. تفاصيل الوظيفة https://www.bayt.com/ar/uae/jobs/it-in-charge-4587126/ |
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