Client Administrator

THA Staffing is seeking a Client Administrator to join our team.
Candidates available to start working immediately and currently in Dubai are preferred.
Duties and responsibilities:
• Provide high-level customer services to THA Event Experts clients.
• Create plans to address clients’ business needs working with the Account Management and Sales teams.
• Act as point of contact for complaints and escalate issues as appropriate.
• Build relations with key employees among clients.
• Answer customer queries in a timely manner.
• Create and communicate with the clients for contracts, T&Cs;and ensure both the company and clients adhere to contract terms.
• Create and review Client Agreements for candidates.
• Ensure THA Staffing’s identity is maintained throughout all customer interactions.
• Maintain and update client records.
• Schedule regular meetings with customers to ensure they are satisfied.
• Liaise with the client to ensure smooth on-boarding of employees.
• Provide administrative support to the account management and sales teams where required.
• Help sales team up-sell or cross-sell services.
• Study competition to find new ways to retain customers.
• Study LinkedIn to find new opportunities/business leads and pass information on to the Account Management and Sales teams.
• Ensure all sales/deals are logged and update on the CRM.
Requirement and skills
• Previous experience using CRM.
• Highly skills in using Microsoft package.
• Excellent customer service skills.
• Exceptional written and verbal communication.
• Ability to work independently.
• Strong teamwork, time management, and project management skills.
• Demonstrated initiative.
• Ability to think creatively and problem solve when faced with new challenges.
• Ability to work independently, multi-task, and deliver quality work in an efficient manner.
APPLY HERE
https://gulfcareerhunt.com/client-administrator-dubai-uae/