Urgent Hiring for Desktop Support IT Customer Support – Dubai.
• Must ITIL Certified or ITIL Exp Must (Incident , Problem Management )
• Notice Period - Immediate.
• Answer helpdesk calls, monitor IT mailboxes and provide Lync support for end user requirements.
• Circulate helpdesk tickets to the appropriate IT teams when required in order to avoid delays.
• Provide support by telephone, through a 3rd party or be on-site depending on ticket requirements.
• Diagnosis and resolution of technical issues for PCs and MACs so end-users have minimal downtime.
• Set up and configuration of laptops and desktops in order for new joiners to begin their duties.
• Network and telephony support, in order for the business to function in chosen locations.
• Installation of authorized software to laptops and desktops as per user line manager requirements.
• Document solutions for the IT Support team and for the business end-users to have easy access
• Ensure a high level of customer service and support to all vendor staff for end user satisfaction.
• Support and assist IT colleagues in order to resolve issues for end-users quicker.
• Train end-users, when possible, on the usage of any of the IT systems.
• Assist the IT Administration department when requested by the team leader.
• Salary: AED4,000.00 - AED4,700.00 per month
• Ability to commute/relocate:
• Dubai: Reliably commute or planning to relocate before starting work (Required)
APPLY HERE
https://gulfcareerhunt.com/desktop-support-it-customer-support-dubai-uae/
سجل سيرتك الذاتية الآن مجانا لتتقدم لآلاف الوظائف، وتتواصل مع الآف الشركات (+40 ألف شركة)، فقط أكمل نموذج التسجيل
عفوا، تم إخفاء عرض الايميل لهذه الوظيفة حيث أنه قد مر أكثر من 30 يوما منذ نشر هذا الاعلان وقد تم ارشفته، يمكنك العودة الى الصفحة الرئيسية بالضغط على الرابط بالاعلى لمشاهدة احدث الوظائف المنشورة يوميا.
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