Hiring Customer Care Quality Lead (Arabic Speaking)
Work Location - Marina, Dubai, UAE
Contract: Permanent Contract
Requirement:
• Previous experience in a call center environment as a Quality Lead for a minimum of two years, with a focus on quality assurance and monitoring.
• Knowledge of quality assurance processes, metrics, and best practices in customer service.
• Strong communication skills are required to provide feedback, coaching, and training to call center agents and management.
• Experience with quality monitoring tools and systems to evaluate call quality and adherence to standards.
• Work effectively with call center teams, supervisors, and managers to implement quality initiatives and drive performance.
• Develop and deliver training programs to enhance agent skills and improve overall quality performance.
• Maintain a customer-centric approach, ensuring that quality efforts align with enhancing customer satisfaction and loyalty.
• Proficient in using Excel and PowerPoint.
APPLY HERE
https://gulfcareerhunt.com/customer-care-quality-lead-dubai-uae/
سجل سيرتك الذاتية الآن مجانا لتتقدم لآلاف الوظائف، وتتواصل مع الآف الشركات (+40 ألف شركة)، فقط أكمل نموذج التسجيل
عفوا، تم إخفاء عرض الايميل لهذه الوظيفة حيث أنه قد مر أكثر من 30 يوما منذ نشر هذا الاعلان وقد تم ارشفته، يمكنك العودة الى الصفحة الرئيسية بالضغط على الرابط بالاعلى لمشاهدة احدث الوظائف المنشورة يوميا.
نسخة للطباعة 
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