الوصف الوظيفي
About: The Wellness & Family Luxury Resort in Kuwait:
Scheduled to open 2nd quarter of 2022 the resort will be an ultra-luxury urban retreat targeting high profile individuals and families of business executives, active retirees, young entrepreneurs and fitness driven individuals. The facilities and services are designed to be unmatched to any other wellness resort in Kuwait. The resort will offer unique and state of the art facilities and services to its members like ample spa facilities, private beach, indoor and outdoor pools, selected restaurant concepts, racket sports academy, comprehensive fitness facilities with personal trainers and classes, and unique fashion and sports retail.
Reporting directly to the IT Manager, the IT Technical Support Officer will:
Experience & Qualifications:
Supervise installation of ICT services
Install and configure computer systems and applications within the company
Respond to end user’s inquiries and assist in troubleshooting and resolving challenges
Complete detailed reports listing requests to technical assistance, steps taken to resolve them, and the specific dates/individuals involved
Assist management in creating training materials pertaining to computer troubleshooting and usage
Act as the initial point of contact for all end users and system related concerns from end users
Organize and file documentation pertaining to warranties and instructional guides for computer hardware
المهارات
Proven 4+ years work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role
Hands-on experience with Windows/Linux/Mac OS environments
Good understanding of computer systems, mobile devices and other tech products
Ability to diagnose and troubleshoot basic technical issues
Familiarity with remote desktop applications and help desk software (eg. Zendesk)
Excellent problem-solving and communication skills
Ability to provide step-by-step technical help, both written and verbal
BS degree in Information Technology, Computer Engineering, or other related field
High proficiency in English and Arabic Languages (written and spoken)
Should have a valid residency in Kuwait.
تفاصيل الوظيفة
منطقة الوظيفة الكويت
قطاع الشركة العقارات; الضيافة والسكن
طبيعة عمل الشركة غير محدد
الدور الوظيفي تكنولوجيا المعلومات
نوع التوظيف دوام كامل
الراتب الشهري غير محدد
عدد الوظائف الشاغرة 2
المرشح المفضل
المستوى المهني متوسط الخبرة
عدد سنوات الخبرة الحد الأدنى: 4
منطقة الإقامة الكويت
الجنس ذكر
الجنسية الأردن; الإمارات العربية المتحدة; البحرين; الجزائر; السودان; الصومال; العراق; الكويت; المغرب; المملكة العربية السعودية; اليمن; تونس; جزر القمر; جيبوتى; سوريا; عمان; فلسطين; قطر; لبنان; ليبيا; مصر; موريتانيا
الشهادة بكالوريوس/ دبلوم عالي
https://www.bayt.com/ar/kuwait/jobs/it-technical-support-engineer-4450312/
نسخة للطباعة 
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