الوصف الوظيفي
Carry out relevant duties of managing incoming and outgoing calls as per the assigned schedule.
Provide accurate information to the caller, catering to all the necessary inquiries.
Explain all the essential details of the organization’s products and services to captivate the customer’s attention.
Build sustainable relationships and engage customers by taking the extra mile.
Back up all the call history details by effectively utilizing the company’s call center database.
Offer optimum call support service by initiating conversations in a respectful and welcoming tone.
المهارات
Expertise in working as a call center professional in a professional agency or BPO.
Efficient in communicating clearly with the caller by following appropriate telephonic etiquette.
Ability to multi-task.
Fluent command of computer technologies and basic operations for conducting the assigned tasks productively.
Good command of effective negotiations with a knack for explaining all the benefits of a product or service.
Flexibility and openness to innovation and improvement.
تفاصيل الوظيفة
منطقة الوظيفة الكويت
قطاع الشركة أثاث المنزل والمكتب; الديكور واكسسوارات المنزل
طبيعة عمل الشركة غير محدد
الدور الوظيفي خدمة العملاء ومركز الإتصال
نوع التوظيف دوام كامل
الراتب الشهري غير محدد
عدد الوظائف الشاغرة غير محدد
المرشح المفضل
الجنسية الكويت