الوصف الوظيفي
DIRECT RESPONSIBILITY:
IT Department Manager / Group
POSITION SUMMARY
The ERP Functional Analyst Will be part of one or multiple teams that will use problem solving skills to develop and implement Dynamics AX solutions. Majority of time will be spent executing tasks related to user’s solution delivery. Ensures that all activities are carried out in an efficient, cost-effective manner. Acts as a bridge between all departments within the Enterprise practice, including Sales, Customer Support, and Operations. Serves as an internal subject matter expert and supports all company activities including but not limited to system implementations, integrations, and process consultations. May also play a project management role for smaller customers and projects. Will be expected to participate in team building and to develop team and customer relationships. Proactively look for ways to keep all time productive and will use non-customer time for personal training, internal projects and administrative tasks. Will be expected to be a Peer Partner to newly hired team members.
DUTIES AND RESPONSIBILITIES:
1. Utilizes applicable activities and tasks to deliver quality work products for clearly defined projects in one of the following areas – Analysis, Design, Testing, Implementation, Support and Maintenance.
2. Understands customer needs. Perform gap analysis between package functionality and customer requirements.
3. Understands documentation standards, and be able to create all standard project documentation.
4. Responds promptly and professionally to customer requests or inquiries seeking guidance from IT Management as appropriate.
5. Prepare project efforts and documentation to ensure project decisions/deliverables are sound.
6. Trains users on new processes and product.
7. May be expected to perform project management duties on smaller, less complex projects (develop project plans, manage budget/actual and scope of work).
8. Provides excellent service to internal and external customers. Keeps customers up-to-date on the progress of the service they are receiving and changes that may affect them.
9. Prioritizes customer issues and addresses most pressing concerns.
10. Utilizes both formal and informal channels to facilitate the progress of work. Interprets and integrates multifaceted information from varied sources on a range of complex issues.
11. Actively establishes relationships with all levels within the customer organization.
12. Maintains continuous, open, consistent professional communication with customers, peers and management. Openly listens to others and checks understanding.
13. Continues to acquire and apply new knowledge and learning.
المهارات
Minimum Education:
Bachelor Degree in Computer Science, Computer Engineering or Information Management or related field.
Minimum Experience:
Atleast 3 years of ERP experience
Skill:
·Knowledge of X++
Knowledge of C#
·Knowledge of .Net stack as it relates to Dynamics AX, including IIS, WCF and Web Services
·Knowledge of SQL Server stack, including SSIS, SSRS, SSAS
·Knowledge of leveraging Dynamics AX for business intelligence
·Skill at self-motivation and completing tasks in a timely manner
·Skill in making oral presentations clear, concise and easy to understand
·Ability to work cooperatively within a group and with employees at distance locations for the healthcare businesses
·Ability to organize, prioritize and respond to multiple projects and deadlines
·Ability to work with interruptions as problems arise needing immediate attention
·Ability and skill in interpersonal communication
·Ability to maintain up to date knowledge on technology trends and to recommend innovate technologies to improve the technology infrastructure. Ability to act independently on routine assignments or projects.
·Ability to plan, organize and multi-task to complete assignments in an efficient manner.
·Ability to pay attention to details and perform at a high level accuracy.
·Ability to work independently and with a team.
تفاصيل الوظيفة
منطقة الوظيفة الكويت, الكويت
قطاع الشركة خدمات الرعاية الصحية الأخرى
طبيعة عمل الشركة صاحب عمل (القطاع الخاص)
الدور الوظيفي تكنولوجيا المعلومات
نوع التوظيف
الراتب الشهري غير محدد
عدد الوظائف الشاغرة غير محدد
المرشح المفضل
المستوى المهني متوسط الخبرة
منطقة الإقامة الكويت
الشهادة بكالوريوس/ دبلوم عالي
*** تقدم على الرابط التالي : Apply on the following link ***
https://www.bayt.com/ar/kuwait/jobs/erp-functional-analyst-4005476/