الوصف الوظيفي
Prime goal of the position is to take customer service to next level of satisfaction. This position is responsible for offering service contracts representing variety of spare parts and service sales for Heavy & Industrial Equipment products, serving current clients and increasing client database, through development and growth of business volume
Job Role:
· Ability to understand customer maintenance spare parts requirements and advise on the selection of correct spare parts by referring to correct spare parts manuals.
· Work closely with Parts, Service, and Sales to ensure parts availability and selling of parts
· Selling and advising of sales and services for existing and new clients
• Provide accurate spare parts offers and Tailor made solutions to for client’s maintenance by estimating all costs involved and pass equipment technical and engineering information by answering client’s questions and requests.
• Establish new relationships while maintaining existing relationships with customers. Understand the decision making unit & decision making process of each customer.
• Negotiate offer prices, terms and conditions to meet both client and company needs and closing sales.
• Follow up on parts deliveries and assist in collections of dues where necessary.
• Preparation of weekly call plans, weekly visit reports and any other reports when necessary.
• Gather information on customer machine population and update data base.
· Address problems and communicate efficiently with customers and/or service department to a timely resolution.
· Maintain equipment population records by customer follow-up and tracking lost sales
· Aggressively promote all current service and parts programs while utilizing telephone sales
المهارات
Ideal Candidate should have 3-5 years of experience in Spare Parts Sales, preferably in Heavy & Industrial Equipment with a bachelor’s degree in Mechanical Engineering or Business Administration.
• Ability to handle variety of products and customer profiles
• Technical Sales, Convincing & Negotiation skills
• Excellent communication skills in Arabic & English
• Analytical and problem-solving skills
• Customer-centric, able to build & maintain satisfied customer relationships and is profit focused
• Ability to achieve excellent performance in individual and team environments
• Required to be self-confident/motivated, a quick learner and team oriented, capable of managing time, priorities, and operates well under pressure with little supervision.
• Proficient with MS Applications (Word, Excel, PowerPoint)
Qualifications
Qualifications/Requirements
· Mechanical Engineering Degree is preferred
· Must have excellent communication and customer service skills
· Must have strong organizational and follow up skills
· Must be able to demonstrate self-motivation
تفاصيل الوظيفة
منطقة الوظيفة الكويت, الكويت
قطاع الشركة الاستشارات الهندسية العامة
طبيعة عمل الشركة صاحب عمل (القطاع الخاص)
الدور الوظيفي المبيعات
نوع التوظيف دوام كامل
الراتب الشهري $1,500 - $2,000
عدد الوظائف الشاغرة 1
المرشح المفضل
المستوى المهني متوسط الخبرة
عدد سنوات الخبرة الحد الأدنى: 2 الحد الأقصى: 10
منطقة الإقامة الأردن; الإمارات العربية المتحدة; البحرين; الكويت; المملكة العربية السعودية; عمان; قطر
الجنسية الأردن; الهند
الشهادة بكالوريوس/ دبلوم عالي
*** تقدم على الرابط التالي : Apply on the following link ***
https://www.bayt.com/ar/kuwait/jobs/spare-parts-sales-4010507/