الوصف الوظيفي
JOB OBJECTIVE:
Responsible for ensuring that Trolley Experience is Constantly provided for all customers in different Outlets, and that quality outlet operations are maintained Store Supervisor are developed in a positive manner and financial contribution is maximised. The difficulty is that an Operation Manager’s time has to be split between a number of stores and the managers of these stores, who may require different levels of support and time.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Provide reception/assistance to all callers/visitors
Provide office and clerical support to Department Managers, Supervisors and all Department staff.
Arrange courier and co-ordinate meetings
Plan and manage conference room bookings
Responsible for answering phone lines, incoming and outgoing mail
Take dictation in shorthand, types reports, memorandums, and other types of correspondence and distribute them as advised
Maintain and organize filing and follow-up systems for all correspondence
Arrange appointments and meetings; take minutes and maintain agenda notes
Assist all departmental heads as and when required.
Order front office supplies and keep inventory of stock
Update calendars and schedule meetings
Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing
Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
Provide basic and accurate information in-person and via phone/email
Receive, sort and distribute daily mail/deliveries
المهارات
OTHER SKILLS and ABILITIES:
A degree in a related field, plus have multi-store management experience, or equivalent education and multi-store management experience to include: responsibility for creating and managing several profit centres budgets, P&L;’s, inventory controls and have personnel management experience.
Proven interpersonal, oral and written communications required.
Must be able to travel as necessary locally as well as overnight stays.
Must have the ability to relocate to a newly assigned operation region if business necessity requires.
Shorthand/fast notes skills will be preferred
PC skills in MS Office - Word, Excel & PowerPoint
Friendly and outgoing personality.
Neat and trendy in appearance, dependable and highly organized
EDUCATION and/or EXPERIENCE:
Proven 3+yrs work experience as a Receptionist, Front Office Representative or similar role
Proficiency in Microsoft Office Suite
Hands-on experience with office equipment (e.g. fax machines and printers)
University Graduate
Solid written and verbal communication skills
Ability to be resourceful and proactive when issues arise
Excellent organizational skills
Multitasking and time-management skills, with the ability to prioritize tasks
Customer service attitude
COMPETNCIES:
Leadership Skills
Time Management
Management skills
Analytical Skills
Decision-Making Skills
Problem Solving
Results Oriented
Ethics and Integrity
Customer Focus
Stock Management
تفاصيل الوظيفة
منطقة الوظيفة الكويت, الكويت
قطاع الشركة خدمات الدعم التجاري الأخرى
طبيعة عمل الشركة صاحب عمل (القطاع الخاص)
الدور الوظيفي خدمة العملاء ومركز الإتصال
نوع التوظيف دوام كامل
الراتب الشهري غير محدد
عدد الوظائف الشاغرة غير محدد
المرشح المفضل
المستوى المهني مبتدئ الخبرة
منطقة الإقامة الكويت
الشهادة بكالوريوس/ دبلوم عالي
https://www.bayt.com/ar/kuwait/jobs/receptionist-4178298/