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الوصف الوظيفي • Provides first level support to the computer Users; solves day to day computers, printers and User problems with minimum down time • Conducts Network Troubleshooting, cable termination and installation. • Diagnoses and rectifies hardware and Network connectivity problems. Repairs computer hardware, including desktops, laptops, and associated peripherals. • Assesses the spare part required for the system maintenance. • Reinstalls operating systems in the case of hard disk failures. • Responds to troubleshooting calls and e-mails from users of the network; diagnoses and offers repair instructions remotely, as well as in person. • Installs programs/ software, formats and reinstalls software and rectifies problems with minimum disruption of service. • Implements new systems, troubleshoots and repairs network issues; develops, applies and enforces best practices and policies for use of the Company networks • Maintains and assures the confidentiality of User data Stored in Computers. • Maintains help desk system by entering day to day calls/ emails • Perform such other duties as may be assigned المهارات https://www.bayt.com/ar/kuwait/jobs/it-support-4273404/ |
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