الوصف الوظيفي
Direct, optimize and coordinate the full life cycle of an order
Identify and troubleshoot any issues in the dispatching process or delivery system
Analyze and monitor the performance of both drivers and restaurants to ensure compliance
Set improvement action plans for drivers who need to improve
Manage the delivery supervisors to ensure the completion of their day-to-day tasks
Identify, propose improvements of procedures and reports to support the ongoing development of logistics
Work closely with the drivers to enhance their performance through weekly audits, coaching, mentoring, and leading
Report to third-party suppliers any issues or challenges arising from the drivers they provide and try to develop workable solutions to overcome them.
Participate in driver recruitment and follow up on their onboarding and training
Manage shift schedules and on-duty drivers to ensure pickup and delivery operations run smoothly
Work with other team members to manage the inventory of uniforms and equipment
Used analytics to improve the delivery network
identifying areas for improvement and owning innovative and data-driven
12.solutions to increase the availability, reliability, and efficiency of the network.
Matched supply and demand using a range of measures to ensure enough riders are in the right place at the right time.
worked with stakeholders from other departments
ensuring coordination with upcoming operational changes as well as
13. supporting the work of those departments where possible
Managed team members and direct reports to ensure operational and organizational goals.
Identified opportunities for improvement - prioritizing, managing, and executing projects to a deadline to improve operationally
14. performance in line with business priorities
Ran tests to explore creative solutions and establish the levers that exist when matching supply and demand
المهارات
Proven experience as Manager at least 8 years experience as an operations manager or similar role Knowledge of organizational effectiveness and operations management
Experience budgeting and forecasting
Familiarity with Warehouse & Logistics
Leadership ability
Outstanding organizational skills
knowledge of distribution and logistics
managerial experience
Understanding of data analysis and forecasting methods
Proficient in MS Office
An analytical mind with a strategic ability
Analytical - able to use large data sets to extract the relevant information to both identify and resolve issues. Proficiency in MS Excel / Google Sheets is required, while SQL is highly desirable
Strategic - able to ‘think big as well as execute ‘on-the-fly’ via understanding the dynamics of our business
Effective communicator - able to disseminate ideas in a clear, concise manner to the relevant stakeholders through both verbal and written communication
Management experience (highly desirable but not required)- able to manage direct report(s) in an effective manner
Track record of ‘getting things done’ - know when you have enough insight to make a call and apply the 80 / 20 rule - a rapid high-quality decision
تفاصيل الوظيفة
منطقة الوظيفة الكويت, الكويت
قطاع الشركة الإنترنت والتجارة الإلكترونية
طبيعة عمل الشركة صاحب عمل (القطاع الخاص)
الدور الوظيفي الإدارة
نوع التوظيف دوام كامل
الراتب الشهري غير محدد
عدد الوظائف الشاغرة 1
المرشح المفضل
المستوى المهني إدارة عليا
عدد سنوات الخبرة الحد الأدنى: 8 الحد الأقصى: 10
منطقة الإقامة الكويت
الشهادة ماجستير
https://www.bayt.com/ar/kuwait/jobs/head-of-logistics-4396081/