Customer care/ Call Center Agents

الوصف الوظيفي
Key Responsibilities

· Answering phones from customers professionally and responding to customer inquiries and complaints.

· Researching required information using available resources.

· Handling and resolving customer complaints regarding product sales to customer service problems.

· Providing customers with the organization’s service and product information.

· Processing forms, orders, and applications requested by the customers.

· Routing inbound calls to the appropriate resources.

· Obtaining and evaluating all relevant data to handle complaints and inquiries.

· Recording details of comments, inquiries, complaints, and actions taken.

المهارات
Candidate Profile:

1.  Requirement open all nationals.

2.  Candidates with fluent English communication is preferred.

5.  1-3 years of experience in a call center environment.

6.  Knowledge of customer service practices and principles.

8.  Superior listening, verbal, and written communication skills.

9.  Ability to handle stressful situation appropriately.

Salary: 275 KD

تفاصيل الوظيفة
منطقة الوظيفة الكويت, الكويت
قطاع الشركة وكالات التوظيف
طبيعة عمل الشركة شركة توظيف
الدور الوظيفي خدمة العملاء ومركز الإتصال
نوع التوظيف دوام كامل
الراتب الشهري غير محدد
عدد الوظائف الشاغرة غير محدد
المرشح المفضل
المستوى المهني مبتدئ الخبرة
منطقة الإقامة الكويت

https://www.bayt.com/ar/kuwait/jobs/customer-care-call-center-agents-4435508/