الوصف الوظيفي
Cover all changes to all aspects of service design including changes to all architectures, processes, infrastructure, tools, metrics and documentation, as well as changes to IT services and other configuration items
Ensure all changes are recorded and managed in a controlled method
Manage processes needed to design, transition, operate and improve services
Ensure all release packages can be tracked, installed, tested, verified and/or uninstalled or backed out if appropriate.
Lead Operational CAB/EC for all changes and authorize acceptable changes
Update the change log with all progress that occurs, including any actions to correct problems and/or to take opportunities to improve service quality
Review all implemented changes to ensure they have met their objectives. Refer back any that have been backed out or have failed
Compile, analyze and report statistical data and trends relating to service level compliance and operational effectiveness
المهارات
Bachelor’s Degree in Computer Science/Engineering, Information Systems, Business or related discipline
Strong technical change management experience (ITIL certified)
Solid knowledge of ITIL framework including change management, release management, and configuration management
PMI Project Management Certificate (PMP) preferred
Intermediate level skills in Microsoft Suite (Word, Excel, PowerPoint, and Visio)
تفاصيل الوظيفة
منطقة الوظيفة الكويت, الكويت
قطاع الشركة خدمات الاستشارات التجارية; التدقيق المالي; الخدمات المالية
طبيعة عمل الشركة صاحب عمل (القطاع الخاص)
الدور الوظيفي الإدارة
نوع التوظيف دوام كامل
الراتب الشهري غير محدد
عدد الوظائف الشاغرة 1
المرشح المفضل
منطقة الإقامة الدول العربية
الجنسية الدول العربية; دول مجلس التعاون الخليجي
https://www.bayt.com/ar/kuwait/jobs/change-management-specialist-4571788/?from_job_search=/ar/jobs/?filters%5Bjb_location_country_iso%5D%5B0%5D=ae&filters%5Bjb_location_country_iso%5D%5B1%5D=kw&filters%5Bjb_location_country_iso%5D%5B2%5D=qa&filters%5Bjb_location_country_iso%5D%5B3%5D=sa&jobId=4571615&options%5Bjb_is_external_job%5D%5B0%5D=1&page=15
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