الوصف الوظيفي
Service Advisor Entry Level, Customer Relations
Communicate with customers as the first contact at the service garage entrance to receive the vehicle, facilitating the work required by the customer whilst giving the highest standard of friendly customer service and customer satisfaction.
Handle customer inquiries, answering any questions and queries in person, over the phone, or online
Provide support and comprehensive product/service information to customers
Build relationships with customers
Assist customers in making purchasing decisions
Look for cross-selling opportunities to increase individual purchase value and overall sales
Identify opportunities to enhance customer experience and turn dissatisfied customers into happy customers
المهارات
An ability to communicate with customers easily and effectively, with strong negotiation skills
A ‘customer first’ attitude and approach to working
Computer literacy
Organizational and administration skills
Numeracy skills may be required by some companies, depending on the nature of the business
تفاصيل الوظيفة
منطقة الوظيفة الكويت, الكويت
قطاع الشركة البيع بالتجزئة وبالجملة
طبيعة عمل الشركة صاحب عمل (القطاع الخاص)
الدور الوظيفي خدمة العملاء ومركز الإتصال
نوع التوظيف دوام كامل
الراتب الشهري غير محدد
عدد الوظائف الشاغرة 1
المرشح المفضل
منطقة الإقامة الكويت
https://www.bayt.com/ar/kuwait/jobs/service-advisor-4595046/