الوصف الوظيفي
Deal with the organization’s telephonic conversations with utmost diligence and punctuality.
Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
Elaborate on the features, specifications, and details of the company’s product to convert the potential prospect into a consumer.
Develop long-term contacts through qualitative telephonic discussions and conversations.
Back up all the call history details by effectively utilizing the company’s call center database.
Offer optimum call support service by initiating conversations in a respectful and welcoming tone.
Manage inbound and outbound calls in a timely manner.
Assess the exact requirements of customers and provide appropriate solutions with utmost clarity and conciseness.
provide information to the customer about our products and create lead using proper lead type.
Take the initiative to build fruitful connections through fluent and engaging communication.
المهارات
Expertise in working as a call center professional in a professional agency or BPO.
Adept in handling different functions of the telephone along with fluent spoken skills.
Adroit multi-tasker with an ability to note important pointers while attending a vital customer call.
Fluent command of computer technologies and basic operations for conducting the assigned tasks productively.
Polished convincing and negotiations skills.
Flexibility and openness to innovation and improvement.
تفاصيل الوظيفة
منطقة الوظيفة الكويت, الكويت
قطاع الشركة المطاعم وخدمات الطعام
طبيعة عمل الشركة صاحب عمل (القطاع الخاص)
الدور الوظيفي خدمة العملاء ومركز الإتصال
نوع التوظيف دوام كامل
الراتب الشهري غير محدد
عدد الوظائف الشاغرة 1
المرشح المفضل
منطقة الإقامة الكويت
العمر الحد الأدنى: 18 الحد الأقصى: 35
نسخة للطباعة 
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