الوصف الوظيفي
• Manage all on site installation, repair, maintenance and test tasks
• Diagnose errors or technical problems and determine proper solutions
• Produce timely and detailed service reports
• Document processes
• Follow all company’s procedures and protocols
• Cooperate with technical team and share information across the organization
• Comprehend customer requirements and make appropriate recommendations/briefings
• Serves existing accounts by analyzing work orders; planning daily travel schedule; investigating complaints; conducting tests; resolving problems.
• Maintains rapport with customers by examining complaints; identifying solutions; suggesting improved methods and techniques; recommending system improvements.
• Keeps personal equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs.
• Documents service and installation actions by completing forms, reports, logs, and records.
• Maintains customer confidence by keeping service information confidential.
• Updates job knowledge by participating in educational opportunities; reading professional publications.
• Accomplishes operations and organization mission by completing related results as needed.
المهارات
· Ability to multi task and meet tight deadlines.
· Team player
· Ability to work autonomously
· Excellent organizational skills.
· Ability to communicate effectively with a wide variety of people in a professional manner, face to face, on the telephone and in writing.
· Ability to demonstrate practical troubleshooting and problem analysis techniques.
· Good attention to detail and ability to show initiative.
· Ability to plan and prioritize work load without supervision.
· Ability to prioritize, manage and perform under pressure to meet SLA’s.
· Excellent knowledge of Customer Service best practice.
· Willing to work flexibly and with enthusiasm
· Proven field service experience
· Ability to troubleshoot, test, repair and service technical equipment
تفاصيل الوظيفة
منطقة الوظيفة الدوحة, قطر
قطاع الشركة وكالات التوظيف
طبيعة عمل الشركة صاحب عمل (القطاع الخاص)
الدور الوظيفي الصيانة والتصليح
نوع التوظيف دوام كامل
الراتب الشهري غير محدد
عدد الوظائف الشاغرة 1
المرشح المفضل
المستوى المهني مبتدئ الخبرة
عدد سنوات الخبرة الحد الأدنى: 2 الحد الأقصى: 4
منطقة الإقامة قطر
الجنس ذكر
الشهادة الثانوية العامة أو ما يعادلها
*** تقدم على الرابط التالي : Apply on the following link ***
https://www.bayt.com/ar/qatar/jobs/coffee-machine-technician-4010619/
سجل سيرتك الذاتية الآن مجانا لتتقدم لآلاف الوظائف، وتتواصل مع الآف الشركات (+40 ألف شركة)، فقط أكمل نموذج التسجيل