الوصف الوظيفي
Serves customers by diagnosing, troubleshooting and repairing devices while ensuring customer satisfaction.
Inform customers of job status
Diagnose, troubleshoot and repair devices
Provide recommendations for problem resolution
Explain complex technical issues to customers in a non-technical, simple to understand manner
Provide repair and replacement estimates to customers
Ensure that all repairs meet or exceed company quality standards
Greet customers in a friendly manner and maintain a positive work environment
Answer phone calls with a professional, courteous and friendly demeanor
Ensure that customers have an enjoyable experience by providing superior customer service and exceeding customer expectations
Keep track of all devices and inventory while safeguarding all van stock
Utilize the point of sale system to maintain an accurate record of customer information and a real-time status of each repair
Maintain the cleanliness and professional appearance of the repair van
المهارات
Experience repairing electronics, smartphones, PC/MACs, and game consoles
Previous experience working at retail electronics store
Outstanding customer service skills
Excellent technical, problem solving, and analytical skills
Exceptional organizational skills
Strong written and oral communication skills
Proficient in Microsoft Office
Work well individually
Ability to work flexible hours, including weekends and holidays
High school diploma or GED
تفاصيل الوظيفة
منطقة الوظيفة الدوحة, قطر
قطاع الشركة الاتصالات والشبكات; الإلكترونيات الاستهلاكية; البيع بالتجزئة وبالجملة
طبيعة عمل الشركة صاحب عمل (القطاع الخاص)
الدور الوظيفي الصيانة والإصلاح والدعم الفني
نوع التوظيف غير محدد
الراتب الشهري غير محدد
عدد الوظائف الشاغرة غير محدد
المرشح المفضل
المستوى المهني متوسط الخبرة
عدد سنوات الخبرة الحد الأدنى: 3
منطقة الإقامة قطر
https://www.bayt.com/ar/qatar/jobs/service-technician-mobile-phones-devices-4254003/
نسخة للطباعة 
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