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الوصف الوظيفي Ø Providing excellent customer service, answering questions, and handling complaints from clients. Ø Adhering to assigned routes and following time schedules. Ø Abiding by all transportation laws and maintaining a safe driving record. Ø Preparing reports and other documents relating to deliveries. Ø Operating equipment and machines, such as cars, trucks, forklifts, etc. Ø Deliver goods to wholesale outlets, retail stores and customers on behalf of the employer, ensure that goods to be delivered are safe and secure. Ø Ensure timely delivery of goods to designated places. Ø Locate the address where the order is to be delivered. Ø Assist in loading goods to be delivered into the truck Ø Assist in offloading merchandise at the point of discharge. Ø Issue invoices and obtain customers’ signatures upon delivery of the order. Ø Receive payments and give out changes on behalf of the employer when requested to do so. Ø Take inventory of goods to be delivered to make sure that the quantity and quality conform to the order. Ø Maintain a logbook to record all transaction details like name of customer, address, order description, time of delivery, money collected, and expenses incurred. Ø Chart route for easy delivery of packages. Ø Ensure that the vehicle is always kept clean and in proper working condition. Ø Report any case of damage to the vehicle or the goods to the employer or dispatcher. Ø Receive customers’ inquiries and complaints and channel them to the employer. Ø Monitor weather conditions to determine the best time to carry out the delivery. Ø Report any accident or issue that may affect the timely delivery of the goods to the dispatcher or employer. Ø Compliance with company policy of finishing all assigned deliveries before the end of the work day. Ø In charge of client returns processing including checking and segregating, tallying with documentation for returns i.e. Return Voucher. Ø Serve as a brand advocate and ambassador in every interaction with clients and the public. Ø Observe and report equipment or mechanical failures immediately. Ø Conduct daily inspections of the vehicle at the end of the shift and report any problems or damage to the Maintenance personnel. Ø Comply with all in-house regulations, rules and procedures. Ø Load, handle and transport food items safely to the clients. Ø Deliver goods to assigned destinations unload goods after delivery and complete paper works. Ø Deliver goods with good attention to customer service and safety. Ø Check vehicles and troubleshoot and maintain vehicles. Ø Monitor the Preventive Maintenance Checklist for Pre-service inspections. Ø Refuel and clean vehicles, as well maintain the cleanliness of the trucks assigned. Ø Follow traffic rules and follow accident procedures. Ø Maintain a positive attitude with the clients. Ø Keep commercial driver license up to date. Ø Follow up the road permit istimara renewal, insurance and FAHES inspection. Ø Respect and perform any task assigned by the manager not mentioned in the job description, contribute to improving the work. المهارات Ø Dependability Ø Flexible Ø Multitasks تفاصيل الوظيفة https://www.bayt.com/ar/qatar/jobs/truck-driver-4385740/ |
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