Service Manager
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الوصف الوظيفي Responsible for contributing to the achievement of revenue, profit, man-hour sales, CSI and increase customer retention through efficient distribution service operations’ plans and high operations productivity. Knowledge: Customer and personal service: knowledge of principles and processes for providing customer services including customer needs assessment, meeting service quality standards and evaluation of customer satisfaction. Administrational & Management: Basic knowledge of business and management principles involved in resource allocation, production methods, and coordination between people and resources. Aftersales & Marketing: business needs knowledge of promoting and selling service products, this includes marketing strategy and technique, product demonstration and aftersales control systems. English Language: Basic knowledge of the structure and content of English language reading, writing, listening and speaking, that includes engineering & technical terminology. Essential Duties and Responsibilities: Monitor performance evaluation periodically and motivate employees to achieve peak productivity in a performance driven learning culture. Ability to define challenges collects and consolidates data, establish facts, and draw valid conclusions. Education: Min. BSc / Bachelor’s in Mechanical Engineering / Automotive Job related Skills: Ability to effectively till when something is wrong or share best practices. Persuasive, able to deal with stress, patient, persistent. Assessing performance of self, other individuals and group of people to make improvement and take corrective actions. تفاصيل الوظيفة https://www.bayt.com/ar/saudi-arabia/jobs/service-manager-4242605/ |
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