الوصف الوظيفي
Technical Services Manager
Dammam, Saudi Arabia
Are you a subject matter expert for technical support services? Do you have Atleast 5 years’ dealership experience in Grove, Hyster, and Caterpillar? Yes? Then our recruitment specialists want to talk to you!
We’re looking for an accomplished Technical Services Manager, with ample engineering experience, who would:
Lead support and maintenance activities and direct work of regional and satellite workshops for KSA for service of all plant sales (Perkins engines, Grove cranes, Hyster etc.)Act as chief liaison with principal suppliersHandle known and ad-hoc customer service and maintenance issuesManage and meet key account holder requirementsManage service and maintenance budget and meet outcomes of financial plansProduce support and maintenance plans to meet customer requirementsNegotiate and oversee production of maintenance contractsProvide expert level technical adviceMaintain Inventory controlOversee ISO activities
The ideal candidate would have:
Engineering degree or equivalent, background in mechanical engineering and maintenance, minimum of 15 years overall experience, with at least 5 years with a recognised dealership i.e. Grove, Hyster, Perkins, Caterpillar, Terex etcUnderstand Principles for negotiating a maintenance and support contract, and service level agreementsNegotiate and agree a maintenance and support contract, which meet customer expectations and budgetary limitationsCommunicate effectively with senior stakeholders, key account customers and principal suppliersManage customer expectationsInvestigate stakeholder, principal supplier and customer issues
If you’re looking for the next step in your managerial career, apply today!
Please note that due to the high volume of applications we receive we are unable to contact all applicants directly. If you haven’t heard from us within 14 days please consider your application to have been unsuccessful.
المهارات
Technical Services
تفاصيل الوظيفة
منطقة الوظيفة: المملكة العربية السعودية قطاع الشركة: الهندسة طبيعة عمل الشركة: شركة توظيف الدور الوظيفي: الهندسة نوع التوظيف: دوام كامل الراتب الشهري: غير محدد عدد الوظائف الشاغرة: 1 الرقم المرجعي للوظيفة: JB3736788
المرشح المفضل
المستوى المهني: إدارة
https://www.bayt.com/ar/saudi-arabia/jobs/technical-services-manager-3736788/