الوصف الوظيفي
Courtyard by Marriott Jazan is a new business hotel in Jazan is currently hiring Housekeeper with the following Criteria:
Address guests’ service needs in a professional, positive, and timely manner.
Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest’s name when possible.
Anticipate guests’ service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible.
Thank guests with genuine appreciation and provide a fond farewell.
Assist other employees to ensure proper coverage and prompt guest service.
Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process (e.g., LEARN, PLEASED, Guest Response, LEAP) to resolve issues, delight, and build trust.
Speak to guests and co-workers using clear, appropriate and professional language.
Discuss work topics, activities, or problems with coworkers, supervisors, or managers discreetly and quietly, avoiding public areas of the property.
Contact Engineering, At Your Service (AYS), Delighted to Serve (DTS), or Housekeeping office directly for urgent repairs.
Identify and report preventative or other maintenance issues in public areas or guest rooms.
Select appropriate cleaning chemicals and necessary personal protective equipment for various surfaces and cleaning jobs, following OSHA regulations and corporate standards. Respond promptly to requests from guests, Front Desk, or at Your Service requests.
Transport cart to assigned area and position securely, following procedures for cart positioning.
Return cart to designated area at the end of shift.
Fill cart with supplies (e.g., chemicals, rags, linens, amenities) as needed.
Report room status (e.g., Do Not Disturb notice on room, discrepant rooms) to Main Linen Room, Housekeeping manager/supervisor, or Front Desk.
Enter guest rooms following procedures for gaining access, such as knocking three times, saying “Housekeeping,” and ensuring vacancy before entering.
Report missing hotel/resort property and damages to room to manager/supervisor.
Limit access to guest rooms
while cleaning by following departmental procedures.
Replace guest amenities and supplies in rooms, such as toiletries, glasses, mugs, linens, towels, tissues, coffee, printed materials, and laundry bags according to standards.
Replace dirty linens (e.g., sheets, pillow cases) and terry (e.g., towels, bathrobes) with clean items, following correct bed making and folding standards.
Clean bathrooms, including bathtub/hot tub/shower, toilet, floor, sink, and mirror.
Remove trash, dirty linen, and room service items from room and balcony/patio.
Check that all appliances are present in the room and in working order (e.g., hair dryer, television and remote, DVD player, microwave).
Straighten desk items, furniture, and appliances and restore to original positions.
Dust, polish, and remove marks from walls and furnishings (e.g., appliances, furniture, ice bucket, honor bar, baseboards, ledges, entrance door).
Vacuum carpets in guest rooms as well as in the hallway immediately outside the room.
المهارات
Customer Service Orientation
Team Work
Interpersonal Skills
Diversity Relations
Communication
Stress Tolerance
English Language Proficiency
Dependability
Presentation
Positive Demeanor
Integrity
Safety Orientation
Adaptability/Flexibility
Multi-Tasking
تفاصيل الوظيفة
منطقة الوظيفة جيزان, المملكة العربية السعودية
قطاع الشركة الضيافة/السياحة/السفر
طبيعة عمل الشركة صاحب عمل (القطاع الخاص)
الدور الوظيفي السياحة والضيافة
نوع التوظيف دوام كامل
الراتب الشهري $0 - $500
عدد الوظائف الشاغرة غير محدد
المرشح المفضل
المستوى المهني مبتدئ الخبرة
عدد سنوات الخبرة الحد الأدنى: 1 الحد الأقصى: 5
الجنس ذكر
الشهادة الثانوية العامة أو ما يعادلها
العمر الحد الأدنى: 22 الحد الأقصى: 27
*** تقدم على الرابط التالي : Apply on the following link ***
https://www.bayt.com/ar/saudi-arabia/jobs/housekeeper-room-attendant-3947117/