Customer Service Employee
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الوصف الوظيفي 2. Answer the phone in pleasant manner and maintain clean, orderly reception area including waiting areas and bathrooms. 3. Receiving ready results from the lab manager to be revised & checked. Ensure that the results are complete, signed, and free from fees and for the same customer. Keep ready results in an organized manner to be delivered to the customer upon arrival, deliver the results to the customer once the receipt is taken, faxing ready results to referring clients and follow-up customers who were late in receiving their test results. 4. Using system for registration and creating job orders and issuing bills for customers upon receiving fees. Prepare airway bills, direct courier service to collect samples from the referral clients. Promptly hand or mail all completed records to the lab coordinator office on weekly basis. 5. Directing customers to the lab manager or his/her designee for any queries, deal with walk-in customers complaints and directing them to fill up the complaint report. 6. Print out the daily cash revenue report for balance, send Lab request and deleted job orders to the accounting department and providing Word-processing and secretarial support; make preparations for council and committee meetings المهارات https://www.bayt.com/ar/saudi-arabia/jobs/customer-service-employee-4304839/ |
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