National Modern Trade Customer Manager- East

الوصف الوظيفي

Job Description

Are You Ready to Make It Happen at Mondelēz International?

Join our Mission to Lead the Future of Snacking. Make It Possible.

You will manage order management and invoicing for a specific market.

How you will contribute

You will:

Capture, process and validate orders from customers using all means of transmission in an accurate and timely manner so we meet delivery processing schedules, minimum order quantities and vehicle types/sizes
Manage effective order fulfilment, taking account of availability checks, stock allocation rules and cross-functional alignment to balance supply constraints with delivery of service levels
Manage the action invoicing processes and delivery of invoice accuracy based on correct price/quantity

What you will bring

A desire to drive your future and accelerate your career and the following experience and knowledge:

Strong customer service experience in CS&L;Experience managing onsite and remote teams
Customer orientation with a focus on delivering on customer KPIs (case fill rate, service levels, on time in full)
Able to influence and drive cross-functional consensus on daily order fulfilment decision making
Process management and planning skills
Excellent verbal and written communication skills
Good understanding of supply chain management, order to cash cycle, and commercial areas

More about this role

What you need to know about this position:

You will build strategic partnership with Key Accounts players through implementation of robust annual joint business plans.

You will develop solutions that mean progress for their business and ours.

You will manage negotiations and develop promotional strategies.

You will need to build relationship with buyer, field sales teams and category development managers.

Education / Certifications:

Minimum Bachelor Degree

Job specific requirements:

5+ years experience in Stakeholder Management/Relationship Management or comparable area.
Entrepreneurial self-starter, self-motivated, but also team player with professional presence.
Must have demonstrable track record of commercial success and revenue growth.
Strong Consultative sales skills, relationship building, external and internal customer satisfaction management.
Self-starter capable of thriving in a growth stage company environment.
Track record of building and maintaining strong client relationships
Travel requirements:

Domestic travel

No Relocation support available

Business Unit Summary

Mondelēz International in the Middle East, North Africa and Pakistan serves the Middle East and Africa markets as well as Australia, New Zealand, the UK and Canada. Headquartered in Dubai, UAE, we have more than 2600 employees working across seven plants and six commercial offices; we make, bake, sell and deliver our products to customers. We are market leaders in key snacking categories with iconic global and local brands including Cadbury Dairy Milk chocolate, Milka, Oreo and belVita biscuits, Barni Cakes,Tang powdered beverage, Chiclets and Trident gum and Halls candy.

Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Job Type

Regular

Order Management (OTB)

Customer Service & Logistics
تفاصيل الوظيفة
منطقة الوظيفة المملكة العربية السعودية
قطاع الشركة خدمات الدعم التجاري الأخرى
طبيعة عمل الشركة صاحب عمل (القطاع العام)
نوع التوظيف غير محدد
الراتب الشهري غير محدد
عدد الوظائف الشاغرة غير محدد

https://www.bayt.com/ar/saudi-arabia/jobs/national-modern-trade-customer-manager-east-64797783/