الوصف الوظيفي
1. Ensures achievement of Sales Targets by monitoring performance, giving feedback and addressing any concerns.
2. Motivates Sales Team to exceed sales targets by developing skills in product knowledge, link selling, after sales service and awareness of other services within the company.
3. Maintains store Stock Level by reviewing stock level versus stock variety / availability and reporting to line manager for required action.
4. Maintains Display Level by monitoring merchandise for replenishment to achieve sell-through targets levels and ensuring no off sales of available lines.
5. Manages Sales Expenses by reviewing store expenses as per the budget and taking required action and report to line manager.
6. Reviews Sales Activities Report and implements agreed action by discussing the action plan with the sales team and making sure that the sales targets are met.
7. Contributes to improve Customer Relations by generating and reviewing various sales reports to analyze the customers’ contact information and purchasing power / visits frequency and following up for implementing the required action for customer relation improvement.
8. Maintains and improves Store by making sure that the store standards are as per guidelines and company policy and recommending actions for store improvement.
9. Responds to Product Feedback by reviewing best and worst / loss of sales report and communicating with line manager for the customer needs such as style/color and size.
10. Participates in identify Potential Customers by implementing sales initiatives to attract new customers and making sure communicating with existing and customers for updating data base in coordination with Customer Service Dept.
11. Implements After Sales Services by receiving customer concerns and conducting the proper action as per company policy or communicating with related departments for requested action.
12. Ensures Standard delivery of Product Presentation by completing a daily floor walk and the standards checklist and subsequent follow up / delivery, and maintaining hygiene, health and safety.
13. Maintains Customer Satisfaction by reviewing complaints, investigating the problems, solving it or escalating to CS, and ensuring that the whole team is implementing the required customer services policy (product information, return policy etc.) and following up for taking action.
14. Implements Sales Audit by investigating and clarifying void and termination/return report with the sales team and supervisor and taking the necessary action, and checking sales /staff/ store performance KPIs and set an action plan.
15. Maintains Sales SOP by implementing new SOP and ensuring that all staff are updated with the new SOP.
16. Maintains sales Training & Development by identifying staff training needs, conducting or requesting training for sales teams and new starters as per the training plan to improve performance and acquire new skills.
المهارات
• Ability to manage multiple tasks and organize priorities
• Creativity and innovation
• Problem solving and analytical abilities
• Plan and implement sales activities
• Maintain the sales environment
• Implement a sales plan
• Identify and plan sales prospects
• Monitor retail store financials
• Carry out stock control
تفاصيل الوظيفة
منطقة الوظيفة جدة, المملكة العربية السعودية
قطاع الشركة البيع بالتجزئة/البيع بالجملة
طبيعة عمل الشركة صاحب عمل (القطاع الخاص)
الدور الوظيفي المبيعات
نوع التوظيف دوام كامل
الراتب الشهري $1,500 - $2,000
عدد الوظائف الشاغرة غير محدد
المرشح المفضل
المستوى المهني مبتدئ الخبرة
منطقة الإقامة المملكة العربية السعودية
الجنس ذكر
*** تقدم على الرابط التالي : Apply on the following link ***
https://www.bayt.com/ar/saudi-arabia/jobs/store-supervisor-3908690/
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