الوصف الوظيفي
· Install or remove hardware and/or software, and associated connections, using supplied installation instructions and tools.
· Assist the LEAM and Research Computing Teams with supporting their computers and peripherals.
· Control IT assets in one or more significant areas, ensuring that administration of the acquisition, storage, distribution, movement and disposal of assets is carried out.
· Define, documents and carries out small projects with limited budget alone or within a small team and actively participating in all phases.
· Document results in accordance with agreed procedures.
· Assist with the evaluation of change requests.
· Contribute, as required, to investigations of problems and faults concerning the installation of hardware and/or software and confirms the correct working of installations.
· Carry out agreed operational procedures of a routine nature.
· Resolve hardware problems on University computer systems; perform hardware repairs, maintenance, technical assistance, and support on a wide range of computers and peripherals.
· Conduct tests and correct malfunctions.
· Resolve problems on computer applications and systems; provide a wide range of in-depth technical assistance to departmental user support staff.
· Provide integrated hardware and software support; troubleshoots and resolves system hardware, and software failures and conflicts.
· Maintain high customer service standards in dealing with executives, faculty, researchers and responding to issues and questions.
المهارات
· Ability to work under routine direction.
· Problem solving skills.
· Ability to work with minimum supervision.
· Interacts with and may influence immediate colleagues.
· Customer service oriented
· Ability to work in a multicultural environment
· Understand and uses appropriate methods, tools and applications.
· Good communication skills
· Ability to work in a team.
· Ability to plan, schedule and monitor own work within short time horizons.
تفاصيل الوظيفة
منطقة الوظيفة جدة, المملكة العربية السعودية
قطاع الشركة إدارة الممتلكات والمرافق
طبيعة عمل الشركة صاحب عمل (القطاع الخاص)
الدور الوظيفي تكنولوجيا المعلومات
نوع التوظيف دوام كامل
الراتب الشهري غير محدد
عدد الوظائف الشاغرة 1
المرشح المفضل
المستوى المهني متوسط الخبرة
عدد سنوات الخبرة الحد الأدنى: 5
منطقة الإقامة جدة,المملكة العربية السعودية
الشهادة بكالوريوس/ دبلوم عالي
*** تقدم على الرابط التالي : Apply on the following link ***
https://www.bayt.com/ar/saudi-arabia/jobs/end-user-support-computing-technician-4010511/
سجل سيرتك الذاتية الآن مجانا لتتقدم لآلاف الوظائف، وتتواصل مع الآف الشركات (+40 ألف شركة)، فقط أكمل نموذج التسجيل