IT Team Lead
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الوصف الوظيفي Fayendra is looking for an exceptional DevOps and Infrastructure Systems Team Lead to join our Technology Delivery team. This position commands a wide range of knowledge and experience to manage & maintain the Operational IT infrastructure and ERP Platforms (Odoo & MS Dynamics 2012). In this role, you ensure production support activities for all major IT systems and related subsystems are carried out. As an essential member of the team, your responsibilities involve a deep technical understanding of architecture and a passion for customer support. The successful candidate will have a strong understanding of the retail sector mandates, security, standards, and compliance for supporting and developing on premises and cloud based solutions. Responsibilities Infrastructure Team Lead Experience To create and manage IT project plans and keep track of schedules for on time delivery as per defined quality and cybersecurity standards. Server support, including: daily maintenance & monitoring of servers, NAS, virtual infrastructure, AWS Cloud environment, backups; application of security and functional patches & virus updates on all servers and workstations; manage the administration of Servers, Active Directory and various third-party applications. Network support, including identification, diagnosis, and resolution of network problems; configuration, maintenance, and backups of network component software; Cybersecurity support, including: daily health-check & security monitoring of firewalls, routers, switches, third-party network circuits, ensuring cybersecurity policies and procedures are implemented & followed on servers, workstations, printers, etc.. Hands on troubleshooting of problems, including engaging the appropriate resources to implement fixes as quickly as possible. Raising risks, critical issues and escalations to senior management Own all aspects of service delivery, including on call and technical recovery Readily accepts responsibility and demonstrates ability to work independently and in a team environment as judged by peers and management. Leads and mentors other IT team members Strong experience in maintaining MS Dynamics AX 2012 infrastructure including servers and POS systems. Python Development Experience Must have experience in Python programming and PostgreSQL databases Design, adapt, test, and implement new features and reports in the ERP software (Odoo) Preferred Qualifications Have a working knowledge of modern software development practices and technologies such as agile methodologies and DevOps (highly desirable) OpenERP (Odoo) software development experience IT, Cybersecurity and ICS related certifications are preferred. (MCSE, Security+) |
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