Network Field Engineer
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الوصف الوظيفي Acting as a team member providing user support, problem analysis and resolution, general technical assistance, and training related to the IP communications network. ► Laying of Optical Fiber and Termination on the Patch Panels and/or Switches/Routers. ► Troubleshooting of Structured Cabling (Copper and/or Fiber) in case of connectivity problems. ► Installation of IP Phone sets, Access Points, PoE network switches, etc. ► Ability to troubleshoot, diagnose and fix any related problem. Major Responsibilities Operational/Technical ► Provides technical assistance to first and third-tier support groups and department end-users. ► Helps to Analyze and resolves technical problems for established networks. ► Provides assistance and handles technical network problems and emergencies. ► Performs monitoring of data communications network for purposes of preventative maintenance, trend analysis, and problem resolution. ► Assists in identifying problems across multi-platform distributed network environments. ► Installs configures, and maintains network components as directed by the team lead. ► Establishes user profiles, user environments, directories, and security for networks. ► Document network problems and resolutions for future reference. ► Assists in the running of email, anti-spam, and virus protection. ► Assists in the Analysis and resolution of wide range of Network faults. ► Maintains confidentiality with regard to the information being processed, stored, or accessed. ► 24/7 technical support on a shift pattern. ► Reports network operational status by gathering information as directed. ► Maintains records including problem documentation and actions taken. ► Escalates any risks and issues to the Network Team Lead. Other Responsibilities ► Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations. المهارات ► Engineers shall have a minimum Qualification of at least 4 years bachelor’s degree / Diploma in Electrical / Electronic Communication Engineering. ► Basic knowledge of IP networking & telephony, Audio/Visual & Video conferencing systems. ► Basic knowledge of IP addressing system. ► Basic knowledge of Power System: AC & DC ► Basic knowledge on usage of Test Equipment like Multi-meters, line tracers, etc. ► Operating and troubleshooting experience with the latest Cisco products. ► Must have technical knowledge with the following technologies and protocols: ► VLAN, VTP, Trunk (802.1q), Spanning Tree ► One of the following certifications are preferred: CCNA, CCNP, ITIL تفاصيل الوظيفة https://www.bayt.com/ar/saudi-arabia/jobs/network-field-engineer-4377227/ |
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