الوصف الوظيفي
install and configure computer hardware operating systems and applications
monitor and maintain computer systems and networks
talk staff or clients through a series of actions, either face-to-face or over the phone, to help set up systems or resolve issues
troubleshoot system and network problems, diagnosing and solving hardware or software faults
Ordering and replace parts as required
support the roll-out of new applications
set up new users’ accounts and profiles and deal with password issues
work continuously on a task until completion (or referral to third parties, if appropriate)
priorities and manage many open cases at one time
Make system updates ensuring all software is updated
Perform regular maintenance checks
Availability to work on weekend (Sometimes)
المهارات
IT Support Requirements and Qualifications
Associate’s or bachelor’s degree in computer science or a related field.
2+ years of experience in a technical support role.
In depth knowledge of Windows 10, Networking, Cisco WebEx, Mac OS, Microsoft Office 365
Willingness to solve complicated problems and see projects through to completion.
Analytical skills to study problems and records and identify solutions.
Team-oriented attitude to help other colleagues and departments with technical problems.
Strong interpersonal communication and relationship-building skills.
Fluent in Arabic & English
تفاصيل الوظيفة
منطقة الوظيفة جدة, المملكة العربية السعودية
قطاع الشركة الخدمات المالية
طبيعة عمل الشركة صاحب عمل (القطاع الخاص)
نوع التوظيف غير محدد
الراتب الشهري غير محدد
عدد الوظائف الشاغرة غير محدد
المرشح المفضل
المستوى المهني متوسط الخبرة
عدد سنوات الخبرة الحد الأدنى: 2
منطقة الإقامة المملكة العربية السعودية
https://www.bayt.com/ar/saudi-arabia/jobs/it-support-4492514/
نسخة للطباعة 
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