الوصف الوظيفي
Job Summary:
We are seeking a responsible, experienced front office manager to join our growing organization. In this position, you will be responsible for supervising the support staff, managing all front-end duties, and providing excellent customer service to our guests. As the first face our visitors see when they enter our establishment, you must be friendly, informative, and welcoming to visitors, and be able to handle questions, complaints, reservations, and bookkeeping.
Duties and Responsibilities
Assign tasks and ensure all staff positions are covered for the duration of shift
Field complaints and address visitor concerns
Answer phone inquiries, direct calls and provide basic information
Oversee and manage support staff, receptionists, and security guards
Address complaints and requests with quality customer service skills
Recruit and train new employees
Monitor front desk and ensure all employees comply with all security procedures for visitors
Purchase, track, and invoice office supplies
Create, organize, and maintain schedules for all employees
Ensure front desk is covered at all times
Perform bookkeeping, reservations, and clerical duties
Assist in planning company events, meetings, luncheons, and employee team building activities or special projects as needed
المهارات
Requirements and Qualifications
High school degree or equivalent .
5+ years of previous experience as a front office manager or a related role preferred
Proficient computer skills, including Microsoft Office Suite (Opera ,Word, PowerPoint, Outlook, and Excel)
Solid customer service skills
Excellent leadership, team building, and management skills
Encouraging to team and staff; able to mentor and lead
Excellent verbal and written communication skills in English .
In-depth understanding of Front office operation .
Strict adherence to company philosophy, mission statement, and sales goals
تفاصيل الوظيفة
منطقة الوظيفة خميس مشيط, المملكة العربية السعودية
قطاع الشركة الضيافة والسكن
طبيعة عمل الشركة صاحب عمل (القطاع الخاص)
الدور الوظيفي الإدارة
نوع التوظيف دوام كامل
الراتب الشهري غير محدد
عدد الوظائف الشاغرة غير محدد
المرشح المفضل
المستوى المهني متوسط الخبرة
عدد سنوات الخبرة الحد الأدنى: 5
منطقة الإقامة المملكة العربية السعودية
الجنس ذكر
الشهادة الثانوية العامة أو ما يعادلها
https://www.bayt.com/ar/saudi-arabia/jobs/front-office-manager-4243912/
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