الوصف الوظيفي
Role and Responsibilities:- Directly coordinate with line manager and execute outlined tasks and strategy.- Collaborates with sales and Marketing team to reach prospective clients- Liaising with internal departments to ensure client needs are fulfilled effectively.- Forecasts and tracks client account metrics- Makes sure clients receive requested response and services in a timely fashion- Communicates client needs to line manager and understand their requirements- Identifies opportunities to grow business with new and existing clients- Attending meetings with clients to build relationships with existing accounts- Manage the CRM accurately and provide consistent reporting to management - Reporting to direct manager- Operates as the point of contact for assigned customers- Able to implement strategies.- Provides early recognition of potential risks with (major) business impact in the account. When necessary escalates identified risks in time to line manager- Identifies, develops and drives leads and opportunities as part of the Account Business Planning together with his/her account team.- Identifies potential areas of growth and improvement in service delivery with existing clients- Works with line manager to prepare and finalize business proposals- Ensures costing and billing accuracy for company services and existing clients while maintaining minimum margins- Carrying out client satisfaction surveys and reviews.- Creating an inspiring team environment with an open communication culture
المهارات
Qualification:
- Education: University degree in business administration or relevant discipline preferably from United Kingdom or other suitable education institutes.- Situational Sensitivity- Ability to assess the effect of his/her activities on other people. He/she is interested in mutual understanding. Open minded and ease of setting up a network of relationships.- Correctly judges the importance of the formal and informal authorities and possibilities within the customer’s and our organization.- More than five (5) years Account Management/Senior Sales and related management experience with a track record of successful performance (new orders), preferably in the relevant industry / market.- Minimum 2 years’ experience in managing complex projects/customers successfully.- Able to manage and motivate people successfully, preferably with experience as a manager of a team in an international environment.- Able to motivate individuals from multiple cultures and backgrounds.- Successfully deals with clients from diversified culture and backgrounds.- Qualified 360 references
Personality traits:
• Target oriented, success driven personality/ Customer-oriented mindset• Understanding of global culture and market trends• Team work mind set, eagerness to learn and develop• Excellent communication skills / Strong interpersonal skills (Fluent English and at least basic knowledge Arabic)• Excellent writing and drafting skills• Business Competence• Customer Focus• Committed • Professional ethics/ Hardworking with a strong work ethic• Strategic Judgement• Able to work smartly• Ability to resolve conflicts effectively• Teamwork and leadership skills• Organizational and time-management skills
تفاصيل الوظيفة
منطقة الوظيفة الرياض, المملكة العربية السعودية
قطاع الشركة دعم الأعمال; تكنولوجيا المعلومات
طبيعة عمل الشركة صاحب عمل (القطاع الخاص)
الدور الوظيفي المبيعات
نوع التوظيف دوام كامل
الراتب الشهري $3,000 - $4,000
عدد الوظائف الشاغرة 1
المرشح المفضل
المستوى المهني متوسط الخبرة
عدد سنوات الخبرة الحد الأدنى: 5 الحد الأقصى: 15