الوصف الوظيفي
Position Purpose:
Operates and supervises the daily operation in a designated outlet, ensuring that high quality food and beverage products and services are on offer to the restaurant guests. Manages the maintenance, hygiene standards and safeguards the outlets’ financial objectives set out by Corporation.
Essential Functions:
· Prepares working schedules and implements according to business needs.
· Checks daily reservation status and daily occupancy and takes necessary actions to ensure his/her outlets most efficient functioning.
· Handles guest complaints.
· Supervises the billing procedures followed in his/her outlets, and ensures that results are correct (software opening, closing of checks, balances, cashiering, etc.).
· Follows up action plans discussed and agreed during Food & Beverage meetings, and as instructed by the Food & Beverage Office.
· Presents instructions from the Food & Beverage Office to his/her subordinates and colleagues, and ensures clear understanding of them.
· Presents suggestions and recommendations to the EAM i.c. of Food & Beverage in order to improve the operational efficiency of the unit.
· Welcomes guests and allocates table.
· Handles special requests.
· Instructs on the set-up of stations, tables, linen, etc. and ensures that these standards are being followed.
· Checks quality of food and beverage items in terms of presentation, temperature, quantity, etc.
· Ensures the cleanliness of the Food & Beverage outlets.
· Pays attention to the ambience of the outlet: lights, temperature, music type and volume, etc.
· Ensures that all equipment for preparation and operation is clean and polished, and ensures that the necessary amount of equipment is available.
· Coordinates with Engineering when repairs and/or modifications need to be done.
· Is familiar with all aspects of the restaurant, including emergency procedures, fire alarm system, and computer systems.
· Adapts his/her shifts to restaurant needs, may have to work split shifts.
· Performs any additional tasks assigned by the EAM i.c. of Food & Beverage.
· Delegate authority to a designated member of the team in his/her absence.
· Takes care of all the administrative work related to his/her outlet.
· Prepares and submits necessary financial and statistical information which is required by the EAM i.c. of Food & Beverage (i.e. 3 month forecasts, budgets, equipment request forms, guest comments).
· Provides the necessary information to the EAM i.c. of Food & Beverage regarding necessary FF&E;items and investment when is needed.
· Prepares a daily handover log book with details.
· Provides continuous training for his/her staff in all service related areas, as well as dealing with guests (guests receive prompt, cordial attention, personal recognition, etc.), suggestive selling, service skills, and product knowledge.
· Ensures that staff is aware of the provisions of Health & Safety regulations according to local laws and regulations.
· Establishes and maintains effective employee relationships; assists in solving problems which might arise.
· Ensures that his/her staff motivation is at the best level.
· Organizes and attends to daily service briefings with staff and ensures that service staff information’s are correct and accurate.
· Maintains appropriate standards of conduct, dress, hygiene, uniforms, appearance and posture of departmental employees.
· Controls the appearance (dress code, hygiene, etc.) of the service personnel on a daily basis.
· Must have an open personality and very good communication skills to provide the best inter-departmental and intra-departmental relationships.
· Must be fair with employees.
المهارات
Supportive Functions (Property specific):
· Ensure that all associates comply with the grooming and uniform standards.
· Oversee the selection and appointment of new associates within the outlet
· Conduct regular staff meetings to keep all associates informed.
· Ensure compliance with legislated health and safety requirements within the workplace.
· Actively promote a work environment, which cares for guests and associates alike.
Specific Job Knowledge, Skills and Abilities (Property specific):
· Knowledge of all food & beverage procedures, standards, quality presentation, service and products and local health & sanitation standards
· Ability to produce own work in accordance with a deadline and to assist and encourage others in achieving this aim.
· Leadership skills
· Management skills
· Delegation skills
· Organizational & time management skills
· Analytical and numerical skills
· Business acumen
· Professionalism
· Communication skills (written/verbal)
· Initiative
· Strong Technical skills
· Legislation knowledge
· Sound human resources skills
· Guest focus
· Problem solving skills
· Effective complaint handling
· Selling & marketing skills
· Coaching
· Quality awareness
Qualification Standards (Property specific):
· Has a good level of spoken and written English
· To be aware of all Health, Safety and Fire regulations and to abide by their terms
· To ensure that junior members of the team are aware of Health, Safety & Fire regulations and that they too abide by their terms
· To maintain high standards of personal hygiene at all times and to ensure that junior members of the team are aware of and follow those standards
· To demonstrate proper and safe usage of all equipment
· To support and adhere to the equal opportunities policy of the company
Education (Property specific):
Diploma or Degree in Hospitality/Hotel
Experience (Property specific)
Minimum of 4 years in F&B;supervisory role and 5 years in hotel or equivalent international restaurant
تفاصيل الوظيفة
منطقة الوظيفة الرياض, المملكة العربية السعودية
قطاع الشركة المطاعم وخدمات الطعام
طبيعة عمل الشركة شركة توظيف
الدور الوظيفي السياحة والضيافة
نوع التوظيف عقود
الراتب الشهري $3,000 - $4,000
عدد الوظائف الشاغرة 10
المرشح المفضل
المستوى المهني متوسط الخبرة
عدد سنوات الخبرة الحد الأدنى: 5 الحد الأقصى: 10
منطقة الإقامة ألبانيا; الإمارات العربية المتحدة; البوسنةوالهرسك; الجبل الأسود; المجر; اوكرانيا; ايستونيا; بلغاريا; بولا ندا; بيلاروسيا; جمهورية سلوفاكيا; جمهوريةالتشيك; روسيا; رومانيا; سلوفينيا; صربيا; كرواتيا; كوسوفو; لاتفيا; ليتوانيا; مقدونيا; مولدوفا
العمر الحد الأدنى: 23 الحد الأقصى: 40
*** تقدم على الرابط التالي : Apply on the following link ***
https://www.bayt.com/ar/saudi-arabia/jobs/european-restaurant-manager-4067178/
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