Process Improvement Lead

الوصف الوظيفي
· Single point of contact for the Improvement Management process

· Ensures that the defined deliverables of the process are met and continually improved

· Design, develop and improve the service management process, policy, reports and measures

· Maintain the configuration management of the process asset library

· Handle and maintain the accreditation programs and compliance to standards

· Coach and audit the implementation to ensure compliance to the defined standards

· Coordinate with Process/ Service owners to collect the improvement proposals

· Consult stakeholders to agree on the final list of improvement proposals

· Manage the process improvement register and plans

· Prepare improvement plan and update as required

· Coordinate the implementation of improvement initiatives

المهارات
· BSc. in computer science or engineering or equivalent

· ITIL Expert certified

· Experience in implementing ISO 20000 and/or ISO 27001

· More than 10 years of experience in quality management and process improvement

· More than 4 years of experience in ITSM process implementation

· Experience in process modeling

· Experience in process audit

· Very good project management and process engineering practices

· Excellent communication and interpersonal skills

تفاصيل الوظيفة
منطقة الوظيفة الرياض, المملكة العربية السعودية
قطاع الشركة خدمات تكنولوجيا المعلومات
طبيعة عمل الشركة شركة توظيف
الدور الوظيفي تكنولوجيا المعلومات
نوع التوظيف غير محدد
الراتب الشهري غير محدد
عدد الوظائف الشاغرة 1
المرشح المفضل
المستوى المهني إدارة عليا تنفيذية
عدد سنوات الخبرة الحد الأدنى: 8 الحد الأقصى: 20
الجنس ذكر

https://www.bayt.com/ar/saudi-arabia/jobs/process-improvement-lead-4242907/