Customer Connect Agent

الوصف الوظيفي
· Contact jobseekers interested in the programme to conduct initial assessment and eligibility checks and encourage them to join the programme

· Sign up and onboard jobseekers onto the programme

· Manage a jobseekers caseload, coordinating all services and ensuring that the jobseeker is making progress

· Support jobseekers in accessing and using the portal, to create their profile, upload their CV, view and apply to vacancies

· Provide remote, light-touch services for jobseekers who:

o only require limited support

o need support to access vacancies/ advice and guidance

o that live in remote communities or have transportation challenges

· Work with Relationship Managers to promote jobseekers with employers to ensure job opportunities

· Maintain accurate documentation of the jobseekers’ activities and progress, using internal systems and portals

المهارات
· Can be flexible to multitask as required, work independently and within a team

· Excellent written and verbal communication skills

· Strong and clear speaking voice to effectively conduct calls with customers

· Excellent listening and questioning skills to identify customers needs

Time management skills to ensure calls are conducted according to schedule

تفاصيل الوظيفة
منطقة الوظيفة العليا, الرياض , المملكة العربية السعودية
قطاع الشركة وكالات التوظيف
طبيعة عمل الشركة شركة توظيف
الدور الوظيفي الخدمات المساندة
نوع التوظيف دوام كامل
الراتب الشهري غير محدد
عدد الوظائف الشاغرة غير محدد
المرشح المفضل
المستوى المهني متوسط الخبرة
عدد سنوات الخبرة الحد الأدنى: 3 الحد الأقصى: 3
منطقة الإقامة المملكة العربية السعودية
الشهادة بكالوريوس/ دبلوم عالي

https://www.bayt.com/ar/saudi-arabia/jobs/customer-connect-agent-4304244/