الوصف الوظيفي
You will play a key role in developing a leadership position for Amazon within MENA, by managing the long-term relationship between Amazon and our 3PL transportation service providers in the UAE. In this context, you will be dealing on a regular basis with our carriers and internal stakeholders, which is why you will need to like the exposure and negotiations.
You will also be accountable for dealing with challenging operations issues that will require a deep analysis of our distribution network, and you will have the ability to implement solutions that will influence the short and long-term operations.
Within the Supply Chain and Transportation teams, you will be responsible for driving improvements to complex logistics problems, pursuing strategic initiatives and managing innovative projects across our constantly expanding MENA Fulfillment Network (and dealing with the inevitable challenges that come with continuous, rapid growth).
Responsibilities
Executes performance management metrics reviews (cost, speed, quality, etc.) for outbound transportation and derive develop improvement plans from it
Drives continuous improvement initiatives with carriers, fulfillment centers, and customer service teams to improve customer experience, costs and processes
Prepare and lead Ops calls, daily business reviews, WBRs, MBRs, QBRs with our 3PL Carriers
Advises Amazon leadership team proactively of critical situations along with the expected impact and mitigation actions planned
Produces and communicates transport plans/forecasts on a regular basis
Manages Transportation related escalations
Drives root-cause analysis and the successful implementation of corrective actions with causing parties to improve service or cost, or to resolve a problem
Drives innovation by taking ownership of new projects and its operational success
المهارات
A degree in Business, Economics, Logistics, Engineering, Mathematics or similar field
Relevant experience in Transportation or Supply Chain, preferably in a similar role, within a high-volume logistics, manufacturing or engineering environment
Excellent customer service skills and commercial understanding
Ability to drive complex analysis, and making data-driven decisions
Excellent written and verbal communication skills. Ability to simplify complex topics for broad audiences.
Fluent written and spoken English
Ability to handle multiple competing priorities and projects in a fast-paced environment. Proficiency in Advanced Excel (Pivot Tables, VLookUps)
PREFERRED QUALIFICATIONS
Master’s level degree or higher preferred.
Fluent written and spoken Arabic
Familiarity with operations and supply chain management concepts - forecasting, planning, optimization, logistics - gained through work experience or graduate-level education.
Advanced SQL
تفاصيل الوظيفة
منطقة الوظيفة الرياض, المملكة العربية السعودية
قطاع الشركة الإنترنت والتجارة الإلكترونية
طبيعة عمل الشركة صاحب عمل (القطاع الخاص)
الدور الوظيفي النقل والخدمات اللوجستية
نوع التوظيف غير محدد
الراتب الشهري غير محدد
عدد الوظائف الشاغرة غير محدد
المرشح المفضل
المستوى المهني متوسط الخبرة
الشهادة بكالوريوس/ دبلوم عالي
https://www.bayt.com/ar/saudi-arabia/jobs/program-manager-4336961/