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الوصف الوظيفي • Maintain essential IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware • Handle business-critical IT tasks and system improvements • Research and evaluate emerging technologies, hardware, and software • Serve as the subject matter expert supporting MAC OS, Windows, and all standard office software and applications, such as Microsoft, Adobe, and general daily used applications. Daily and Monthly Responsibilities: • Receive issues over the phone and respond to users’ inquiries • Install, configure, and support workstation software,hardware, printers, and phones • Analyze staff needs, identify vulnerabilities, boost documentation, implementation, and testing. • Implement applications and software installation/upgrades/troubleshooting • Train employees on both software and hardware. • Implement and monitor daily backup and recovery procedures Skills المهارات • Bachelor’s degree in computer related • Min 2 years experience in IT • Experience with or knowledge of operating systems; current equipment and technologies, enterprise backup and recovery procedures, and system performance monitoring tools, • Advanced computer skills and detail orientation • Fluent in English and Arabic • Age not exceeding 35 years • Preferred to have Kuwaiti driving license and car تفاصيل الوظيفة https://www.bayt.com/ar/kuwait/jobs/service-desk-analyst-4639273/ |
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